Psychosocial risk, treated as a governance problem — because that’s what it is.
Since 2022, NSW WHS regulation has treated psychosocial hazards the same as physical ones — meaning they need to be identified, assessed, and controlled, with the process documented. Servicing Newcastle, Lake Macquarie and the Hunter.
What this service is: a structured risk-identification and governance process — hazard identification, risk rating, control recommendations, and documentation that would hold up under audit or regulator review.
What it isn’t: clinical psychology, individual counselling, or diagnosis. Where a workplace issue needs clinical mental health support, that’s a referral to the right professional — not something we deliver ourselves.
The hazards the regulator actually names.
Job demands & workload
Excessive or unrealistic workload, time pressure, and role clarity — assessed against actual task structure, not assumed.
Support & role design
Whether workers have the support, autonomy, and role clarity the work genuinely requires.
Exposure to harmful behaviour
Bullying, harassment, and aggression exposure — identified and rated as a systemic risk, not treated case by case.
Identify, rate, control, document.
The same risk-management logic used for physical hazards, applied to psychosocial ones — because that’s what the regulation now requires.
Identify the hazards
Structured review against the recognised psychosocial hazard categories — workload, role clarity, support, exposure to harmful behaviour, and others relevant to your workplace.
Rate the risk
Each identified hazard rated for likelihood and consequence, consistent with how physical risks are already assessed in your WHS system.
Recommend controls
Practical, workplace-level controls — not generic wellbeing initiatives — matched to the specific hazard identified.
Document for governance
A written record suitable for your WHS management system and for demonstrating compliance if reviewed.
Newcastle, Lake Macquarie & the Hunter.
Not sure where your obligations start? Let’s talk.
A short conversation is enough to work out whether a formal assessment is the right next step.